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Case Details

Case Code: BENV033
Case Length: 13 Pages 
Period: 2010-2016      
Pub Date: 2017
Teaching Note: Available
Price:Rs.400
Organization : Google
Industry : Internet/software/hardware
Countries : China
Themes: Market entry  
Case Studies  
Business Strategy
Marketing
Finance
Human Resource Management
IT and Systems
Operations
Economics
Leadership & Entrepreneurship

Google in China-The Reentry Dilemma

 

ABSTRACT

 
The case is about US-based technology giant Google’s Chinese sojourn. Google entered China in 2000 and started operating in the country by offering 24 million web pages in the Chinese language and gained immediate popularity. By 2003, Google was ranked #1 in China’s search engine market. But after that Google losing market share as its servers were placed outside the country and the search was slow. In 2006, Google decided to place its servers in China and censor the content according to the standards set by the Chinese government. Even after Google censored its search, the website was blocked intermittently, as the government was not satisfied with Google’s censoring. In January 2010, Google announced that it would no longer censor its search in China and it was contemplating an exit from China. Thus, Google closed the door on one of the largest internet markets in the world. But the market for the internet and mobiles in China continued to grow... .
 
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Issues

The case is structured to achieve the following teaching objectives:
  • Evaluate the entry and expansion strategies of Multinational companies in China.
  • Examine the importance of the Chinese market to the growth of Internet companies from developed countries.
  • Outline the issues and challenges faced by internet companies in China.
  • Analyze the business environment in the Chinese online media industry.
  • Evaluate the impact of government regulations on the operations of foreign internet companies in China.
Contents
ALL SET TO RETURN?
ABOUT GOOGLE
TRYST WITH CHINA…
…ENDS IN A DISASTER
AND CHINA MOVES ON
GOOGLE TAKES ANOTHER LOOK
TAKE ANOTHER CHANCE?
EXHIBITS

Keywords

Google, China, Reentry, Foreign Internet Companies in China, Emerging markets, censorship, government and business, internet, international business, government policies, government regulations

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